DriveRight Roadside Assistance

24 hours a day, 365 days a year

This roadside rescue service is available 24/7 amost anywhere in New Zealand. If your car breaks down or you need help you just need to tell us your DriveRight policy number and we will send someone to assist you. Refer to your Policy for details.

The Roadside Assistance benefit provides you with a maximum of three callouts per year to a maximum value of $100 +GST per callout.

Roadside Assistance includes:

Mechanical or electrical breakdown
We will send an approved service provider to assist you. If the vehicle is unable to be mobilised it will be towed to the nearest repairer or place of safety.

A flat tyre
We can assist by removing the flat tyre and fitting your spare onto the vehicle.

Out of fuel
Caught short? We will supply 5 litres of petrol or diesel free of charge.

Flat battery
Car won't start because the battery is flat? Our service provider will jump start your vehicle.

Lost and locked-in keys
We will access the car, or if appropriate, transport it to the nearest approved repairer.

If you need help or advice at any time ring 0800 374 448 and select option 4. Qualified operators will help you whether the situation is small event or an emergency situation.

First Assistance, a specialist provider in mechanical and electrical breakdowns, delivers our Roadside Assistance service to you.

DriveRight Roadside Assistance is a benefit of purchasing a DriveRight Extended Warranty.

Roadside Assistance