Making a Payment Protection, Commitment Cover or GAP Cover claim

 

Claims

To avoid any delay in considering your claim you should notify us of your claim as soon as possible, if there is an unreasonable delay it may affect your entitlements. You should also notify Your Finance Company that you have made or are going to make a claim.

You must assist us with your claim in any way we request. To assess your claim we will require authorisation for disclosure to us of all medical and other information which may be relevant to the claim. You are responsible for providing certificates and evidence in support of your claim at your expense. All benefits will be paid to your Finance Company for your credit.

 

Making a claim

To make a claim you must complete a claim form and provide us with all the information we require. You must send your claim form to us together with any documents or letters you have received from other people in connection with the claim. We may also require other documentation or Statutory Declarations from you depending on the circumstances of your claim. We will ask for this documentation if required.

We would prefer to recieve your claim form as soon as possible. Any undue delays in submitting your claim may impact your entitlement.

A claim form may be obtained by contacting DriveRight Limited on 0800 374 448 or downloading the claim form under Helpful documents to the right.

Information you need before you call

  • Vehicle details
  • Vehicle service records
  • Alternatively, contact your policy dealer directly
Call us on 0800 374 448 8.30am - 5.00pm weekdays