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Here are a few questions commonly asked and their answers:
Warranty questions
What is servicing?
Servicing is when various components are checked and parts with a limited life replaced (consumables). E.g. oils, brake fluid or the checking of your cam belt. It is essential for the general maintenance of the vehicle to do this. This way vital fluids and components of the vehicle don't run out, seize or deteriorate and cause damage.
Checks we require during servicing are:
Change oil and filter
Check air cleaner
Check warrant of fitness
Check cv boots
Check turbo oil feed (if turbo fitted)
Check all fluid levels
Check cooling system (including hoses)
Check clutch adjustment
Check cam belt
Check transmission oil and service if required.
Do I need to service my car?
Yes.
Refer to your policy wording for a detailed description relating to the vehicle service requirements.
Do you cover servicing?
No.
Servicing is the replacement of consumables and the checking of important components, you would need to undertake this regardless of owning a DriveRight policy.
Can I do my own servicing?
No.
You must take your vehicle to an authorised repairer.
Are my tyres covered?
No.
Tyres are a general exclusion under the policy, tyres are a consumable and therefore would need to be replaced regardless of owning a DriveRight policy.
Is my windscreen covered?
No.
Windscreens are a general exclusion in the DriveRight policy, these are normally covered under your comprehensive motor vehicle insurance. This insurance will also generally cover your body panels and damage to the mechanics of the vehicle in the event of an accident.
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